MANAGED IT SERVICES

Free up your time and energy, by letting us take care of your IT management.

We’re here to look after complex, critical or time-consuming tasks, empowering you to focus on your business. We can manage a whole range of functions such as storage, security, installation and migration. The helpdesk ensures we’re always available for support.

HELPDESK

Support services to suit your specific needs.

A range of help is available, from administration of your Edge through to full support, for your entire IT system.

PLATFORM HOSTING VMs

Hosting your business applications on Workplace Hub can centralise and minimise your legacy IT footprint.

Workplace Hub makes sure your applications are always securely protected, backed up, and proactively monitored.

With the compatibility and the scalability of the platform, Workplace Hub can seamlessly collaborate with existing print/document related software, and fulfil your future on-premise needs.

SYSTEM SECURITY AND DATA PROTECTION

We’re fully equipped to manage the complex task of protecting your data and systems from malicious attacks.

We use Sophos’ unified threat management, which offers sophisticated security to keep you safe at all times. All data entered by Edge is protected, and quick and easy security level changes may be made through talking to us.

STORAGE AND BACK-UP MANAGEMENT

Robust data management and storage so you never lose critical information.

Customer data is stored locally and backed up to a Konica Minolta data center within your region, so it complies with local country data storage regulations. All data can be encrypted for added security.

ONGOING PROACTIVE MANAGEMENT

Remote management and monitoring service.

Once Edge is installed, we remotely monitor and manage the entire system for you, finding and fixing problems before they impact your business.

ONSITE INSTALLATION AND SUPPORT

We’ll look after the initial setup, configuration and training so Edge works perfectly from the outset.

We'll cover: network setup, basic migration and integration of existing data, physical security against theft, and training on system usage.

PROFESSIONAL IT SERVICES

Beyond installation and setup.

We can also provide further support for your specific IT projects, including consulting and installation of additional equipment, software and services.

SUMMARY


  • One stop support for your IT and print usage, management and investment

  • Security and privacy features to enable compliance with GDPR and HIPAA regulations

  • Data is securely backed up to comply with industry regulations

  • Remotely monitor your systems around the clock

  • Hosting your business applications in an enterprise standard

  • Unparalleled access for remote administration